Frequently Asked Questions

Hopefully we've been able to answer all your questions and address any concerns you may have. If you have a question you don't see, please feel free to give us a call or send us a message. We look forward to earning your business!

We sort the items and determine the best way to dispose of them. Items that can be recycled will be taken to the appropriate, local recycling center. Items that can be used or refurbished by local charities are donated, and the remaining items will be taken to the nearest landfill and disposed of properly.

The item(s) must fit into the back of JUNK-IT Truck and the item(s) must be something that our two-man JUNK IT Removal crew can lift and carry. The back of our truck is 10 feet long, 8 feet wide, and 5 feet high. Here is a list of the most common items that we remove. If you have any questions about whether or not we can remove an item for you, please contact us.

  • Mattresses
  • Furniture
  • Appliances
  • A/Cs and refrigerators*
  • Trash and Garbage
  • Computers and Monitors
  • TVs and Radios
  • Yard Waste and Tree Limbs
  • Boxes and Packaging
  • Tires
  • Lumber and Drywall
  • Doors and Windows
  • Concrete, Stone, and Brick
  • Carpet and Floor Coverings
  • Cabinets and Shelving

Yes. All items must fit into the back of our JUNK IT truck or trailer. The back of our truck is 10 feet long, 8 feet wide, and 5 feet high. Each item must also be something that our two-man crew can lift and carry. Here is a list of the most common items that we cannot remove. If you have any questions about whether or not we can remove an item for you, please contact us.

  • Vehicles, Boats, and RVs
  • Asbestos
  • Oil-based Paint, Stain, or Thinner
  • 55 Gallon Drums
  • Biological or Medical Waste
  • Human or Animal Waste
  • Anything containing Oil or Fuel
  • Chemicals
  • Propane Tanks even if empty
  • We are priced less. We use trailers that hold up to 20 cubic yards which is also the size of a large dumpster and are 25% larger than those 1-800 Blue guys!
  • We are not saddled by monthly franchise and profit sharing fees like the 1-800 Blue guys. This means we can always beat them on price. Example:
1-800 Blue charges $638.00 for a 15 yard “truck load” in the suburbs and in Chicago.
  • JUNK IT charges $490.00 for a 20 yard trailer load anywhere in our service area. This means we can take 25% more stuff for you at fees $ to $ 148.00 less! Our partial load prices are always cheaper too.
  • Our price is based primarily on the volume of junk you have and how it fits into our JUNK IT truck. Our minimum charge is for one-tenth of the truck or less. Then the price increases in one-twelfth increments up to a full load. We may also factor in your location and the distance to your property.

Our Junk Calculator will help you visualize the volume of junk that you have and give you a good idea of how much we will charge to remove it. Once our JUNK IT crew arrives, they will give you an exact, no-obligation price based on your junk to be removed. If you have any questions, please feel free to contact us.

We don’t mind speaking to our customers, send us a photo of your junk and we can give an ideal estimate.

Our charge includes our transportation, labor, and disposal costs. Landfills charge us just like they would charge you. Our cost to drive to your property is the same whether we remove one item or a whole truckload. Therefore, our minimum charge is based on your junk filling up one-eighth of our JUNK IT truck. The Junk calculator will provide you with an estimate and help you visualize how your junk will fit into our truck.

No. We are not licensed or insured for the purposes of transporting personal property in a safe and secure manner. We remove junk — things that you don’t want to keep.

  • Normal business hours are Monday through Saturday from 7:00 am until 6:00 pm and on Sunday by appointment. In some cases, our truck may be available for same-day or next-day pickup. Contact us for an appointment.
  • We routinely make appointments on Sunday and, if necessary, we will consider making an appointment after 6:00 pm as long as it is still daylight.

We routinely make appointments on Sunday and, if necessary, we will consider making an appointment after 5:00 as long as it is still daylight.

Absolutely not! We know that your time is valuable. We will set an appointment time with you and make sure that our JUNK IT crew shows up when they are expected. If unforeseen circumstances make arriving more than 15 minutes from when your appointment is scheduled impossible, you will be notified as early as possible.

Our vehicles and crew are all properly insured for commercial liability and worker’s compensation. We have been in business since 2011 and safety has always been one of our top priorities.

We understand your concerns. First, you will know it is us when you see our JUNK IT truck pull up. Our crew is trained to be courteous, professional, and on time. They wear company uniforms and are covered by company insurance while they are working. One of the keys to our success is our lengthy employee tenure, which equates to increased productivity and greater customer satisfaction.

We accept cash, check, credit, and debit cards. Businesses who desire to use our services on a regular basis may also apply to establish a 30 day account.